Frequently Asked Questions
What are the hours of service?
Sunday – Saturday 9:00am – 9:00pm
How soon can I make an appointment?
The earliest you can make an appointment is two hours after your request. The farthest you can make an appointment is one week from the day of your request. All appointments are made via the Mobile Kutz App.
Who are the barbers?
Mobile Kutz barbers are highly qualified and experienced barbers in the Chicagoland area.
What is the cost of each haircut?
We offer services at an affordable rate as low as $50.
Do I have to do anything to prepare for my appointment?
All you need is a chair in an area where the barber will have easy access to an electrical outlet.
Is Mobile Kutz safe?
Yes, all of our barbers go through extensive background checks.
How long will my appointment be?
Times will vary depending on the services you request, but a single haircut may last between 30 to 45 minutes.
Can I choose my barber?
Yes, you can favorite a barber in our app and request them for future services.
Where does Mobile Kutz operate?
Currently we operate in the greater Chicagoland area, but we are expanding to more cities in the near future.
How are payments made?
All credit card information is securely entered not the app. Payments are processed upon completion of service.
What is your cancellation policy?
You can cancel your appointment in-app after you have placed the order. When a haircut is canceled within six hours of a scheduled appointment a 50% cancellation fee is charged. If you schedule a same day appointment within the six hour timeframe and cancel it a 50% cancellation fee is charged.
Are there group rates?
Yes, there are discounted rates for groups of five or more.
You can also request a barber in advance for special events such as, weddings, bachelor parties, etc.
Are there referral discounts?
Yes! When you refer a friend, they receive $5 off their first cut. Once their first cut is completed , you receive $5 off your next cut.